SHIPPING & RETURNS

SHIPPING POLICY

At Pure & Natural, we are delighted to offer free shipping on all orders over $50 as part of our commitment to providing you with exceptional service and convenience.

Free Shipping Details: Enjoy complimentary standard shipping on all orders with a total value of $50 or more, before taxes and after any discounts are applied. Free shipping is automatically applied at checkout for qualifying orders. This offer is valid for shipments within the contiguous United States.

Standard Shipping: For orders under $50, a standard shipping fee will be applied based on the weight and destination of the order. Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days, depending on your location.

Expedited Shipping: Expedited shipping options are available at an additional cost. The rates and delivery times for expedited shipping will be presented at checkout.

Tracking Your Order: Once your order is shipped, you will receive a confirmation email with a tracking number, allowing you to monitor the status of your shipment.

International Shipping: Currently, we ship only within the United States. We look forward to expanding our shipping destinations in the future.

We strive to ensure that your Pure & Natural products arrive promptly and in perfect condition. If you have any questions or concerns about your order or shipping options, please don’t hesitate to contact our customer service team.

Thank you for choosing Pure & Natural. We appreciate your business!

RETURN & EXCHANGE POLICY

At Pure & Natural, your satisfaction is at the heart of what we do. We stand behind the quality of our products with a straightforward return and refund policy.

Returns: If you're not completely satisfied with your purchase, you may return the product within 30 days of receipt for a full refund or exchange. The product must be in its original, unused condition. To initiate a return, please contact our customer service team with your order details and reason for return.

Refunds: Once we receive your returned item and inspect it, we’ll process your refund. The refund will be credited to your original method of payment within 7-10 business days, depending on your card issuer's policies.

Damaged or Incorrect Items: If you receive a damaged or incorrect item, please notify us within 48 hours of delivery. We will arrange for a replacement and cover all shipping costs in such cases.

We value your trust in choosing Pure & Natural and are committed to ensuring that every experience with our products brings you joy and satisfaction. For any further assistance, our customer service team is always here to help.